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Terms of Service

1. Introduction and Acceptance

1.1 About Locabee

Locabee ("Locabee," "we," "us," or "our") is a service listing and discovery platform that connects service providers ("Providers") with potential clients ("Clients"). The platform is operated by [COMPANY LEGAL NAME], a company registered in Hungary (registration number: [INSERT], registered office: [INSERT ADDRESS]).

1.2 Acceptance of Terms

By accessing or using the Locabee website (locabee.com and all subdomains), mobile applications, or any related services (collectively, the "Service" or "Platform"), you ("you," "your," or "User") agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and Locabee. By using the Service, you confirm that you are at least 16 years of age and have the legal capacity to enter into these Terms. If you are between 16 and 18 years of age, you confirm that you have obtained consent from a parent or legal guardian.

1.3 Additional Policies

These Terms incorporate by reference the following additional policies, which form an integral part of this agreement:

  • Privacy Policy — How we collect, use, and protect your personal data
  • Cookie Policy — Our use of cookies and tracking technologies
  • Refund Policy — Conditions for refunds and money-back guarantees
  • AI Supplementary Terms (Section 12) — Terms governing AI-generated content
  • Data Processing Agreement — For Providers who process Client personal data through the Platform

1.4 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify registered users of material changes via email and/or in-platform notification at least 30 days before such changes take effect. Your continued use of the Service after the effective date of changes constitutes acceptance. If you disagree with any modification, you must cease using the Service and may request account deletion.

2. Account Registration and Security

2.1 Account Creation

To access certain features of the Service, you must create an account. You may register using:

  • Magic Link Authentication — A secure, passwordless login via email verification link
  • OAuth Authentication — Third-party sign-in via Google

You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.

2.2 Account Types

The Platform supports the following account types:

  • Client Account — For individuals seeking services, writing reviews, and using discovery features
  • Provider Account — For businesses listing their services, managing their online presence, and using business tools
  • Team Member Account — For staff members invited by a Provider (roles: Owner, Manager, Staff)

2.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must:

  • Not share your account with any other person
  • Notify us immediately of any unauthorized access or security breach
  • Log out of your account at the end of each session on shared or public devices

Locabee is not liable for any loss or damage resulting from your failure to maintain the security of your account.

2.4 Account Suspension and Termination

We may suspend or terminate your account, at our sole discretion, if:

  • You violate any provision of these Terms
  • You provide false, misleading, or fraudulent information
  • Your account is used for illegal or unauthorized purposes
  • You fail to pay applicable fees when due
  • We receive valid legal orders requiring such action

Upon termination, your right to use the Service ceases immediately. You may request your data in accordance with our Privacy Policy and applicable data protection laws.

3. User Conduct

3.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service:

  • In any way that violates applicable local, national, or international laws or regulations
  • To transmit, upload, or distribute any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  • To impersonate any person or entity, or falsely claim an affiliation with any person or entity
  • To send unsolicited advertising, spam, or promotional material
  • To collect or harvest personal data of other users without their consent
  • To interfere with, disrupt, or place an undue burden on the Service or its infrastructure
  • To attempt to gain unauthorized access to any part of the Service, other accounts, or connected systems
  • To use automated scripts, bots, or scrapers to access or interact with the Service without our written consent

3.2 Provider-Specific Obligations

If you are a Provider, you additionally agree to:

  • Provide truthful and accurate business information, including services offered, pricing, and availability
  • Maintain appropriate professional licenses and certifications required in your jurisdiction
  • Respond to Client inquiries and leads in a timely and professional manner
  • Not engage in review manipulation, including soliciting fake reviews or retaliating against negative reviews
  • Comply with all applicable consumer protection, advertising, and professional regulations
  • Maintain appropriate insurance coverage for your professional activities

3.3 Content Standards

All content you submit, post, or make available through the Service ("User Content") must comply with these Terms. User Content includes but is not limited to: reviews, profile information, photos, descriptions, messages, and any other material.

You represent and warrant that your User Content:

  • Is accurate and not misleading
  • Does not infringe any third-party intellectual property rights
  • Does not contain personal data of third parties without their consent
  • Does not contain malicious code, viruses, or harmful elements
  • Complies with all applicable laws, including advertising and consumer protection regulations

4. Intellectual Property

4.1 Locabee's Intellectual Property

The Service, including its original content, features, functionality, design, software, algorithms, trade names, trademarks, logos, and all related intellectual property rights, are and remain the exclusive property of Locabee. These are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose, subject to these Terms.

4.2 Your Content

You retain ownership of your User Content. By submitting User Content to the Service, you grant Locabee a non-exclusive, worldwide, royalty-free, sublicensable license to use, copy, modify, display, distribute, and create derivative works from your User Content solely for the purposes of operating, improving, and promoting the Service.

For Provider accounts, this license includes the right to display your business information, images, and service descriptions on the Platform and in marketing materials (including search engine results, social media previews, and partner integrations).

4.3 DMCA / Copyright Complaints

If you believe that content on the Service infringes your copyright, please contact us at [INSERT EMAIL] with:

  • Identification of the copyrighted work
  • Identification of the allegedly infringing content and its location on the Service
  • Your contact information
  • A statement that you believe in good faith the use is not authorized
  • A statement under penalty of perjury that the information is accurate
  • Your physical or electronic signature

5. Fees, Payments, and Subscriptions

5.1 Pricing

Locabee offers both free and paid features. Current pricing is displayed at [locabee.com/pricing]. Prices are quoted in the applicable currency and are inclusive of applicable taxes unless otherwise stated.

For EU consumers: All prices displayed include Value Added Tax (VAT) at the applicable rate.

5.2 Subscription Plans

Provider accounts may subscribe to paid plans (e.g., Free, Pro, Growth) that provide enhanced features and capabilities.

  • Billing Cycles: Monthly or annual, billed in advance
  • Automatic Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled
  • Price Changes: We may modify pricing with at least 30 days' written notice. Price changes take effect at the start of the next billing cycle

5.3 Credits System

Certain features of the Service operate on a credit-based system ("Credits").

  • Credit Allocation: Credits may be included with subscription plans or purchased separately as credit packages
  • Credit Consumption: Specific features (e.g., AI-powered content generation, image generation, marketplace ads, premium analytics) consume Credits based on usage
  • Credit Expiry: Credits expire as specified in your subscription plan or at the end of the billing period, unless otherwise stated
  • Non-Transferability: Credits are bound to your account and are non-transferable between accounts
  • Failed Operations: If a credit-consuming operation fails due to a system error (not user error), the consumed Credits will be automatically refunded to your account

5.4 Payment Methods

We accept payment via major credit and debit cards and other methods as displayed at checkout. Payments are processed by our third-party payment processor [Stripe/SimplePay]. By providing payment information, you:

  • Represent that you are authorized to use the payment method
  • Authorize us to charge the applicable fees
  • Agree to the payment processor's terms of service

5.5 Failed Payments

If a payment fails, we will attempt to process it again. If payment continues to fail, we may:

  • Restrict access to paid features
  • Downgrade your account to the free tier
  • Suspend or terminate your account after reasonable notice

6. Refund Policy

6.1 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on subscription purchases. You may request a full refund within 14 calendar days from the date of purchase, no questions asked. This cooling-off period applies to the initial subscription purchase and is in accordance with EU consumer protection regulations (Directive 2011/83/EU).

6.2 How to Request a Refund

To request a refund, contact us at [INSERT EMAIL] with:

  • Your account email address
  • The subscription or purchase in question
  • (Optional) The reason for your refund request

We will process your refund within 5 business days of approval. The refund will be issued to your original payment method. Processing times may vary depending on your payment provider (typically 5-10 business days).

6.3 Effects of Refund

Upon refund approval:

  • Your subscription will be cancelled immediately
  • Access to paid features will end immediately
  • Any Credits included with the refunded subscription will be revoked
  • Content generated during the subscription period remains subject to Section 4.2

6.4 Credit Refunds

  • Automatic Credit Refunds: If a credit-consuming feature fails due to a system error (server error, API failure, timeout), the Credits spent on that operation will be automatically refunded to your wallet within 24 hours
  • Manual Credit Refunds: If you believe Credits were consumed incorrectly, contact our support team. We will investigate and issue Credit refunds where appropriate
  • Non-Refundable Credits: Purchased credit packages (separate from subscription plans) are non-refundable in monetary terms after the 14-day cooling-off period. Unused Credits from purchased packages remain available until their expiry date

6.5 Exceptions

The following are not eligible for monetary refunds:

  • Subscription renewals beyond the initial 14-day period (you may cancel future renewals at any time)
  • Individual Credit package purchases after the 14-day cooling-off period
  • Services that have been fully consumed or utilized
  • Accounts terminated for violations of these Terms

6.6 Statutory Rights

Nothing in this refund policy limits your statutory rights under applicable consumer protection laws, including but not limited to the Hungarian Consumer Protection Act (1997. évi CLV. törvény) and the EU Consumer Rights Directive.

For German users (Verbraucher): Your statutory right of withdrawal (Widerrufsrecht) under §§ 355-356 BGB applies. See Section 15.3 for the formal withdrawal form.

7. Provider Services and Listings

7.1 Listing Accuracy

Providers are solely responsible for the accuracy, completeness, and legality of their listings. Locabee does not verify, endorse, or guarantee any Provider's qualifications, services, or claims.

7.2 Booking and Communication

Locabee facilitates initial contact between Clients and Providers through contact forms, messaging, and click-to-contact features (phone, WhatsApp). Locabee is not a party to any agreement between a Client and a Provider. Any contract for services is solely between the Client and Provider.

7.3 Reviews and Ratings

Reviews submitted through the Platform must be genuine and based on real experiences. We employ moderation processes to maintain review quality. We reserve the right to remove reviews that violate our content standards.

Providers may respond to reviews publicly. Review manipulation (including offering incentives for positive reviews or retaliating against negative reviewers) is strictly prohibited and may result in account termination.

7.4 Promotions and Marketplace

Providers may purchase promotional features (Spotlight, Highlight, Hero placements) and marketplace advertising using Credits. These promotional features enhance visibility but do not constitute an endorsement by Locabee.

8. Client Features

8.1 BeeRich Loyalty Program

Clients may earn loyalty points ("BeeRich Points") through eligible activities on the Platform. Points operate on a First-In-First-Out (FIFO) basis and expire 2 years from the date earned. Program terms may be modified with 30 days' notice.

8.2 Referral Program

Locabee may offer referral programs allowing users to earn rewards for referring new users. Specific terms for each referral program will be communicated at the time of the offer. Abuse of referral programs (including self-referral or fraudulent referrals) will result in forfeiture of rewards and potential account termination.

9. Smart Order & Inventory

9.1 Nature of Service

The Smart Order feature is a digital inventory and ordering tool for Providers. Locabee facilitates the creation and export of orders but does not process payments, handle fulfillment, or guarantee delivery of products ordered through this feature.

9.2 Provider Responsibility

Providers are solely responsible for:

  • The accuracy of their supplier information
  • The content of orders sent to suppliers
  • Payment arrangements with their suppliers
  • Compliance with applicable procurement and supplier regulations

10. CRM and Client Data

10.1 Provider as Data Controller

When a Provider stores Client information through the Platform's CRM features (Client Codex), the Provider acts as a Data Controller under GDPR (and under Hungary's Infotv., Act CXII of 2011), and Locabee acts as a Data Processor on behalf of the Provider.

10.2 Provider Obligations

As a Data Controller, Providers must:

  • Have a valid legal basis for processing Client personal data
  • Inform their Clients about data processing through the Platform
  • Respond to data subject access requests from their Clients
  • Not store sensitive personal data (health records, financial information) in the CRM unless specifically permitted by the data subject and compliant with applicable data protection laws

10.3 Data Processing Agreement

The processing of Client data by Providers through the Platform is governed by our separate Data Processing Agreement (DPA), which forms part of these Terms.

11. Team Management

11.1 Team Invitations

Providers may invite team members (staff, managers) to their account. The Provider (account Owner) is responsible for:

  • Managing team member access and permissions
  • Ensuring team members comply with these Terms
  • Revoking access when a team member's employment ends
  • All actions taken by team members under their account

11.2 Roles and Permissions

  • Owner: Full control, including billing, team management, and account settings
  • Manager: Content management, order approval, limited settings access
  • Staff: Limited access (e.g., product suggestions, basic viewing)

12. AI-Powered Features and Supplementary Terms

12.1 AI Services

The Platform uses artificial intelligence and machine learning technologies to provide certain features, including:

  • AI Content Generation — Social media captions, marketing copy, content suggestions
  • AI Image Generation — Promotional images for social media and marketing purposes
  • AI Image Analysis — Automated tagging, categorization, and visual intelligence
  • Semantic Search — AI-powered image and content discovery
  • Smart Suggestions — Context-aware content ideas based on business data
  • AI Inventory Scanner — Product recognition from camera captures

12.2 Third-Party Service Providers

Our AI features are powered by third-party generative AI, large language model (LLM), and machine learning service providers. These include providers for:

  • Text generation and analysis — Third-party LLM providers for content creation and natural language processing
  • Image generation — Third-party AI image generation providers for visual content creation
  • Semantic search and discovery — Vector search infrastructure for intelligent content matching
  • Social media publishing — Third-party social media management providers for content scheduling and distribution

Your use of AI features is subject to the respective terms and acceptable use policies of these underlying providers. You must not use AI features to generate content that violates the usage policies of our AI partners or applicable law.

We also use third-party advertising and analytics tools (including pixel-based tracking) for advertising measurement and audience building, subject to your consent via our cookie consent manager.

12.3 Input and Output

  • Input: Any data you provide to AI features (text prompts, images, business information)
  • Output: Any content generated by AI features based on your Input

You own the Output generated for your use, subject to the following:

  • Output may not be unique; similar Output may be generated for other users
  • You are solely responsible for reviewing, editing, and approving all AI-generated content before use
  • AI-generated content should not be represented as solely human-created where disclosure is required by law

12.4 AI Limitations and Disclaimers

AI-generated content is provided on an "as is" basis. Locabee does not guarantee that AI Output will be:

  • Accurate, complete, or free of errors
  • Suitable for your specific needs or compliant with your industry regulations
  • Free from bias or objectionable content
  • Original or non-infringing of third-party rights

You are solely responsible for reviewing all AI-generated content before publishing or using it. This is particularly important for:

  • Medical or health-related claims
  • Legal or financial advice
  • Advertising claims subject to truth-in-advertising laws
  • Content that may be subject to professional regulations

12.5 Data Usage for AI

  • Locabee does not use your proprietary business data to train general AI models
  • Your Input and Output are processed solely to provide the Service to you
  • Anonymized, aggregated usage patterns may be used to improve Service quality
  • AI prompts and responses are logged for debugging and quality assurance purposes (see Privacy Policy for details)

12.6 Credit Consumption

AI features consume Credits based on the complexity and type of operation. Current Credit costs are displayed before operation execution. If an AI operation fails due to a system error, consumed Credits will be automatically refunded.

13. Disclaimer of Warranties

13.1 "As Is" Provision

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13.2 No Guarantees

Locabee does not warrant that:

  • The Service will be uninterrupted, timely, secure, or error-free
  • The results obtained from the Service will be accurate or reliable
  • Any errors in the Service will be corrected
  • The Service will meet your specific requirements

13.3 Third-Party Services

Locabee is not responsible for third-party services, websites, or content linked from or integrated with the Platform, including but not limited to payment processors, social media platforms, and AI providers.

13.4 EU Consumer Rights Preservation

For users in the European Union: The disclaimers in this section do not limit or exclude any warranties implied by law that cannot be lawfully excluded or limited. Nothing in these Terms affects your statutory rights as a consumer under the applicable national laws transposing EU Directive 1999/44/EC (as amended by Directive 2019/771/EU) on certain aspects of the sale of consumer goods and associated guarantees.

14. Limitation of Liability

14.1 Exclusion of Certain Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LOCABEE, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

  • Loss of profits, revenue, or business
  • Loss or corruption of data
  • Loss of goodwill
  • Cost of procurement of substitute services
  • Any other intangible losses

WHETHER ARISING FROM CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF LOCABEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2 Aggregate Liability Cap

LOCABEE'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

  • The total amount paid by you to Locabee in the six (6) months preceding the event giving rise to the liability; or
  • One hundred euros (€100)

14.3 Mandatory Consumer Protections

For users in the European Union and Hungary: The limitations of liability in this section apply only to the fullest extent permitted under applicable law. They do not limit Locabee's liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded or limited under the Hungarian Civil Code (Ptk., Act V of 2013) or mandatory EU consumer protection regulations
  • Breach of statutory warranties under applicable consumer protection law

For users in Germany (zusätzliche Regelungen für deutsche Verbraucher): In accordance with German law, the limitation of liability does not apply in cases of intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit) of Locabee, its legal representatives, or vicarious agents. Liability for slight negligence (leichte Fahrlässigkeit) is limited to foreseeable, typical damages and only for breaches of material contractual obligations (Kardinalpflichten). § 309 Nr. 7 BGB remains unaffected.

For users in Austria (österreichische Verbraucher): In accordance with the Austrian Consumer Protection Act (KSchG, Konsumentenschutzgesetz), limitations of liability do not apply to personal injury caused by gross negligence, and limitations on property damage caused by gross negligence are void. § 6 KSchG provisions regarding unfair contract terms remain unaffected.

For users in France (consommateurs français): In accordance with Articles L. 211-1 et seq. of the French Consumer Code (Code de la consommation), our liability for latent defects (vices cachés, Articles 1641-1649 Code civil) and conformity guarantees (Articles L. 217-4 et seq. Code de la consommation) cannot be excluded. The limitation of liability does not apply to bodily injury, gross negligence (faute lourde), or intentional misconduct (dol).

For users in Romania (consumatori români): Under Romanian consumer protection law (OG 21/1992) and Romanian Civil Code, any limitation of liability shall not affect liability for bodily harm, willful misconduct, or gross negligence. The clauses that would be considered unfair under Law No. 193/2000 regarding unfair terms in consumer contracts are void.

For users in the United Kingdom: Under the Consumer Rights Act 2015, our liability for death or personal injury caused by our negligence, and for fraud or fraudulent misrepresentation, cannot be excluded or limited. Section 57 of the Consumer Rights Act 2015 (liability that cannot be excluded or restricted) applies.

For users in the United States: Where prohibited by state law, the limitations and exclusions in this section may not apply to you. Some states do not allow the exclusion of implied warranties or limitation of incidental or consequential damages, so the above limitations may not apply. In such cases, our liability is limited to the maximum extent permitted by applicable state law.

15. Governing Law, Jurisdiction, and Dispute Resolution

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Hungary, without regard to its conflict of law provisions.

For EU consumers: If you are a consumer residing in the EU, you also benefit from any mandatory provisions of the consumer protection laws of your country of residence.

15.2 Jurisdiction

Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Budapest, Hungary.

For EU consumers: You may also bring proceedings in the courts of your country of residence. In accordance with EU Regulation 524/2013, you may also use the European Commission's Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.

For Hungarian consumers: You may also turn to the consumer arbitration board (békéltető testület) competent for your place of residence. The Budapest Arbitration Board (Budapesti Békéltető Testület) can be reached at: 1016 Budapest, Krisztina krt. 99. III. em. 310., phone: +36-1-488-2131, email: bekelteto.testulet@bkik.hu.

For UK consumers: Under the Consumer Rights Act 2015, you retain the right to bring proceedings in England and Wales, Scotland, or Northern Ireland. Nothing in these Terms affects your statutory rights.

For Romanian consumers: Under OUG 34/2014 (implementing the Consumer Rights Directive) and OG 21/1992 (consumer protection), you may bring claims in Romanian courts at your domicile. You may also use the ANPC (Autoritatea Națională pentru Protecția Consumatorilor) online complaint platform.

For US users: These Terms are governed by Hungarian law, but you may have additional rights under your state's consumer protection laws that cannot be waived. Nothing in these Terms affects rights that cannot be waived or limited under mandatory state consumer protection statutes.

15.3 Right of Withdrawal (EU/EEA/UK Consumers)

As a consumer in the EU/EEA or the United Kingdom, you have the right to withdraw from a distance contract within 14 days without giving any reason (the "cooling-off period"). The withdrawal period expires 14 days from the day the contract is concluded.

To exercise the right of withdrawal, you must inform us of your decision by a clear statement (e.g., email to [INSERT EMAIL]). You may use the following model withdrawal form (but it is not obligatory):

Model Withdrawal Form To: [COMPANY LEGAL NAME], [ADDRESS], [EMAIL] I hereby give notice that I withdraw from my contract for the provision of the following service: [] Ordered on: [] Name of consumer: [] Address of consumer: [] Signature of consumer (only if this form is notified on paper): [] Date: []

If you have expressly requested that the provision of the Service begin during the withdrawal period, you shall pay us an amount proportional to the Service provided until you communicated your withdrawal.

For German consumers specifically: The right of withdrawal (Widerrufsrecht) is governed by §§ 355 ff. BGB. You may submit your withdrawal in German.

For Austrian consumers: The right of withdrawal is governed by § 11 FAGG (Fern- und Auswärtsgeschäfte-Gesetz). You may submit your withdrawal in German.

For French consumers: The right of withdrawal (droit de rétractation) is governed by Articles L. 221-18 et seq. of the Code de la consommation. You may submit your withdrawal in French.

For Romanian consumers: The right of withdrawal (dreptul de retragere) is governed by OUG 34/2014 implementing Directive 2011/83/EU. You may submit your withdrawal in Romanian.

For UK consumers: The right to cancel is governed by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. You may submit your cancellation in English.

16. Account Deletion and Data Erasure

16.1 Your Right to Delete Your Account

You may request the deletion of your account and all associated personal data at any time. This right is guaranteed under GDPR (Article 17 — "Right to Erasure") and Hungarian data protection law (Infotv.).

16.2 How to Request Account Deletion

To request account deletion:

  1. Navigate to your account settings and use the "Delete My Account" feature, or
  2. Send an email to [INSERT EMAIL] with the subject line "Account Deletion Request"

16.3 Deletion Process

Upon receiving a deletion request:

  1. We will verify your identity
  2. An admin will review the request within 5 business days
  3. Upon confirmation, we will:
  • Delete your personal profile data
  • Anonymize or delete your User Content (reviews, messages, etc.)
  • Remove your data from active databases
  • Revoke access to the Service
  1. You will receive email confirmation when the deletion is complete

16.4 Data Retention After Deletion

Certain data may be retained after account deletion as required by law:

  • Financial records: Retained for 8 years as required by Hungarian tax and accounting laws (Szt., Act C of 2000)
  • Legal compliance data: Retained as necessary to comply with legal obligations, resolve disputes, or enforce agreements
  • Anonymized analytics: Aggregated, non-identifiable data may be retained indefinitely for statistical purposes
  • Backup copies: Data in encrypted backups is purged according to our backup retention schedule (maximum 180 days)

16.5 Provider-Specific Deletion

If you are a Provider, deletion of your account will also result in:

  • Removal of your business listing from the Platform
  • Deletion of your CRM data (Client information stored through the Platform)
  • Removal of team member access
  • Cancellation of any active subscriptions (refund policy applies)

Please note that reviews written by Clients about your business may be anonymized but retained, as they constitute the intellectual property and expression of the reviewers.

17. General Provisions

17.1 Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, Refund Policy, and Data Processing Agreement, constitute the entire agreement between you and Locabee regarding the use of the Service and supersede all prior agreements.

17.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

17.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

17.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Locabee may assign its rights and obligations without restriction.

17.5 Force Majeure

Locabee shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, equipment failures, power blackouts, network infrastructure failures, strikes, or third-party service outages.

17.6 Language

These Terms are available in English and Hungarian. In case of any discrepancy between the language versions, the Hungarian version shall prevail for Hungarian users, and the English version shall prevail for all other users.

17.7 Notices

Any notices to users will be sent to the email address associated with your account. Notices to Locabee should be sent to [INSERT EMAIL]. Notices sent by email are deemed received on the business day following transmission.

18. Contact Information

If you have questions about these Terms, please contact us:

[COMPANY LEGAL NAME] [INSERT ADDRESS] Budapest, Hungary

Email: [INSERT EMAIL] Website: [locabee.com]

For data protection inquiries: [INSERT DPO EMAIL] For account deletion requests: [INSERT EMAIL] For refund requests: [INSERT EMAIL]

By using the Locabee Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.